Privacy policy
Last updated: October 21, 2026
Who We Are
Pawvora operates the online store at pawvora.us. This Privacy Policy explains how we collect, use, and share personal information when you visit our store, contact us, or place an order.
Information We Collect
Depending on how you interact with us, we may collect your name, email address, phone number, billing and delivery details, items you view or purchase, order and transaction information, messages sent to customer support, and technical information such as your device, browser, approximate location, and interactions with our website.
Payment information is processed by Shopify and the payment provider selected at checkout.
How We Use Your Information
We may use your information to:
- Process payments, confirm orders, arrange fulfillment and delivery, and provide order updates.
- Respond to customer service questions and manage order issues or other requests.
- Operate, secure, and improve our store, products, and shopping experience.
- Detect and prevent fraud and protect our customers and business.
- Meet legal, tax, accounting, and recordkeeping obligations.
- Send marketing messages where permitted by law and, when required, with your consent. You can unsubscribe from marketing emails at any time.
How We Share Your Information
We share personal information with service providers when necessary to operate our store and provide the services you request. These providers may include Shopify, payment processors, fulfillment and shipping providers, shipping carriers, customer support tools, and analytics or marketing services used by our store.
These providers may receive information needed to process and deliver your order, such as your name, delivery address, contact details, and items ordered.
We may also disclose information when required by law, in response to valid legal requests, or to protect the rights, safety, and security of our customers or business.
Depending on where you live, you may have the right to opt out of certain data sharing for advertising or analytics. You can review your choices on our Your Privacy Choices page.
Cookies and Similar Technologies
Shopify and our service providers may use cookies and similar technologies to operate our store, remember preferences, understand website activity, and support advertising or analytics where enabled.
You can manage available privacy choices through our privacy controls or your browser settings. Disabling certain cookies may affect some store features.
Data Retention and Security
We retain personal information for as long as necessary to operate our store, provide our services, maintain business and tax records, resolve disputes, and meet legal obligations.
We use reasonable safeguards to protect personal information. However, no method of online transmission or electronic storage can guarantee absolute security.
Data Processing Locations
Pawvora serves customers in the United States. Shopify and our service providers may process or store personal information in other countries. Where required by applicable law, appropriate safeguards are used for data transfers.
Your Privacy Rights and Choices
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. You may also have the right to object to or restrict certain uses of your information.
You can unsubscribe from marketing messages and manage available cookie or data-sharing preferences.
To submit a privacy request, contact us through our Contact page or store chat. Please explain your request. We may need to verify your identity before responding.
Children's Privacy
Our store is intended for adults shopping for pet products. We do not knowingly collect personal information directly from children in violation of applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy when our business practices or legal requirements change. Any updates will be posted on this page with a revised date.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us through our Contact page.
Thank you for trusting Pawvora.
Pawvora — Better Days for Pets. Easier Days for You.